Home › Subjects › Community Organisation & Development › Community Groups & Services › Health & Community Services Complaints Commissioner ›
Health & Community Services Complaints Commissioner (HCSCC)
Health & Community Services Complaints Commissioner (HCSCC)
Helping consumers, carers and health service providers to try and resolve complaints
Ground Floor 191 Pulteney St Adelaide, SA 5000
08 7117 9313
1800 232 007 Toll free from Country SA landline
1800 232 007 Toll free from Country SA landline
PO Box 199 Rundle Mall, SA 5000
Hours:
Mon - Fri 9am - 5pm
ABN:
An independent statutory body. People with a complaint should first try to resolve it by direct approach to the service provider.
Information
Services
- Receive, assess and resolve complaints about health and community services in South Australia
- Improve the safety and quality of health and community services in South Australia
- Identify, investigate and report on systemic issues of concern in health and community services
- Promote good complaint handling
- Monitor trends in health and community services complaints and recommend improvements thereafter
- Provide information, education and advice about: Health and community service rights and responsibilities, The HCSCC Charter of Health and Community Services Rights, Complaints & good complaint handling
- Help service providers with complaints
- Maintains links with diverse health and community service providers and organisations representing the interests of consumers and carers
Last updated: 07/06/2023
Information provided for: Adelaide City Council
This record was updated by: Volunteer Waleed.
Information provided for: Adelaide City Council
This record was updated by: Volunteer Waleed.
Council: City of Adelaide
Electorate (State): Adelaide
Electorate (Federal): Adelaide
- 39Child Protection
- 1576Community Groups & Services
- 5Complaints Procedures
- 17Complaints/Disputes
- 6869Health & Disability
- 102 Community Health Services
- 22 Complementary Health
- 71 Dental Services
- 11 Diagnostic Services
- 590 Disabilities
- 765 Diseases, Disorders
- 35 Eye Services
- 154 Family & Child Health
- 11 Health Concessions
- 343 Health Education
- 5 Health Insurance
- 2306 Health Maintenance, Personal Wellbeing
- 247 Health Services
- 463 Health Therapies
- 36 Hearing Services
- 176 Hospitals
- 131 Medical Aids & Appliances
- 401 Medical Services
- 481 Mental Health
- 81 Nursing Services
- 13 Occupational Health & Safety
- 32 Pharmaceutical Services
- 206 Public Health
- 18 Rehabilitation (Medical)
- 259 Reproductive Health
- 164 Substance Abuse
- 247Health Services
- 9372Personal & Family Support
- 1391 Alternate Care
- 2827 Children's Services
- 167 Community Care
- 1012 Counselling
- 284 Family Support
- 700 Home Care & Support
- 845 Human Relationships
- 505 Personal Development
- 188 Rehabilitation
- 690 Retirement
- 504 Support & Resource Groups
- 26 Tracing Services
- 3Statutory Authorities